Practical Problem Solving
Problem solving is part of the day-to-day reality of any organisation and Practical Problem Solving (PPS) provides the necessary skills to do it well.
In this course you will learn how to solve problems in a practical and effective manner, from an instructor who has done this across global organisations.
This isn't a theory course, it's a practitioner course.
The three types of Problem
Discover what the three types of problem are, and how to identify them.
The 8-Steps of Practical
Problem Solving
Find out how to take a structured, data-driven approach to solving problems.
A3 Problem Solving
Learn how to use the A3 to document and manage PPS.
Curriculum
Course Introduction
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Introduction to Practical Problem Solving
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The 8-Steps of Practical Problem Solving
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Example and summary
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Assessment
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